Appliance Outlet Story
Appliance Outlet opened in 2006. It was founded by Darko that had years of experience in appliance repair back in Europe, years of experience in appliance repair and sales in Edmonton, Certified Appliance Technician Red Seal and lots of enthusiasm to make a difference on how appliances are sold and repaired in Edmonton, and a difference on how customers are treated. And to this day they are doing it; making a difference – valuing every single customer and giving them an experience like no other store.
When In 2010. One of the Edmonton’s best and oldest refrigeration businesses owners decided to semi-retire, Darwin Carter of AC Refrigeration approached Appliance Outlet to take over his clients and to keep him semi working. Ten years later, this relationship is still working great, offering to customers years of experience and customer service like no other place.
The store always specialized in new scratch & dent appliances but the real breakthrough was in 2011 Appliance Outlet become the receiving center for all returned GE product in Alberta, Manitoba and Saskatchewan.
In 2012 Appliance Outlet became the receiving center for all returned GE product in BC and hence opened an equally operated business. Always guaranteeing the lowest price In the area with equally as great customer service.
Back in 2006. Appliance Outlet started with 1 employee, and the owner himself, and today 11 years later Vancouver store employs 5 full time people, and Edmonton store employs 16 full time employees and 2 sub-contractors, Darko, his wife Ana and their older son Lazar work full time hours along with their 18 colleagues in Edmonton. Their younger son Stefan also sometimes helps at the store.
All of the employees are long term staff – Darko wanted to make a difference for employees also; this small business has a benefit plan, birthdays are recognized, each employee gets an appreciation/loyalty bonus at the end of the year based on years of employment and efforts, and staff that works Saturdays has paid lunch all these years along with staff barbecues sometimes daily!
Outstanding Sales Team
No commission sales! Knowledgeable sales team that has one main goal to have satisfied customers that will come back and recommend us to family, friends and neighbours.
Proud supporter of Canadian Fallen Firefighter Foundation, Association of Chiefs of Police, Boys and Girls Club, Serbian Orthodox Church, Grovenor Community, and Stony Plain Road Business Improvement Area. We are the proud winners of the 2020 Consumer Choice Award for Northern Alberta!
We are the top rated appliance store in Edmonton which makes Appliance Outlet the first choice for consumers and gives them the confidence and trust to do business with us. We thank you for all the support over the years. We wouldn’t be here without you.